How this site makes money, and what that changes
Where commercial links appear, how they are marked, what they cost you, and the specific places where a booking button is deliberately kept off the page.
Some links on this site are commercial, and where they are, the company you book with pays a commission if you go through one — while you pay the same price you would have paid reaching them directly. That is the whole of the arrangement, and the rest of this page is about what it does and does not affect.
How to tell
Commercial links are marked in the markup with rel="sponsored nofollow noopener" — the standard way of declaring to a search engine that a link is paid rather than editorial, plus the attribute that stops the destination page reaching back into this one.
They route through this domain — an address beginning /go/ — before sending you on. That is not tracking you; it keeps every commercial link in one place so they can be checked, dated and changed without hunting through pages. It also means a link that breaks can be found before a reader falls through it.
They appear as buttons in a labelled block, not as words slipped into a sentence. Nothing in the body text of a page is a paid link disguised as a recommendation.
What it does not change
The fares and charges published here. They come from operators and regulators and are dated; no commercial arrangement moves a figure on this site.
Which option a page recommends. Where a page says take the train, or ask the desk before you book anything, that verdict is arrived at from what the sources say and is frequently the option that pays nothing at all. The cheapest way into the city from this airport is a bus, and no one pays a commission on it.
What you pay. A commission comes out of the seller’s margin, not off the top of your price.
Where a booking button is kept off the page on purpose
This is the part worth stating plainly, because it is the part that costs money to hold to.
Where a page has just told you that you may not have to pay. The page about crossing between the two terminals says there is a free shuttle; it carries no transport button. The page about a delayed flight says the airline owes you a bed past a certain point; it carries no hotel button. Selling against your own advice is the fastest way to make the advice worthless.
Where you are not choosing but coping. Pages about passenger rights, baggage claims and entry requirements are not monetised — a standing decision rather than a description of how they happen to look this month. A reader working out what an airline owes them is not a reader to sell to.
Above a live flight board. A departure board is a tool, and a button over it would compete with the thing you came for.
Where the service may not exist at your hour. The car hire page says that no desk at this terminal opens around the clock. A booking button above that sentence would be selling something that will not be there when you land.
What is not accepted
No paid placement in editorial text. Nobody buys a mention, a ranking, or a sentence.
No reviews written for payment. Where an operator is named, it is because a source names it.
Nothing that is not disclosed. If a commercial relationship exists, it is declared in the markup and it is described here.
Independence
This site is independent. It is not affiliated with Kuala Lumpur International Airport, Malaysia Airports Holdings Berhad, or any government body. Nothing on it is an official tariff or an official schedule, and no commercial arrangement gives any company a say in what it publishes.
If a commercial link here misleads you — sends you somewhere unexpected, or shows a different price from the one it implied — that is worth reporting, and it will be fixed or removed: hello@klia-airport.com.